Jet2, the UK’s third-largest airline, has always prioritised customer service, with a strong emphasis on convenience and efficiency. One of the most effective methods they’ve implemented is its live chat service, providing a seamless and immediate communication channel for customers, and it’s hands-down one of the best out there, in part due to the way it has been implemented. Here’s how to find and use the Jet2 live chat.
Is there a Jet2 Live Chat?
There is a Jet2 live chat, and it’s refreshingly easy to use. That’s because Jet2 uses WhatsApp to handle all of its customer queries. The main benefit here is that you can send your message and then continue with your day, while you wait for a response. You don’t need to keep WhatsApp open, in the same way you’d need to keep a browser window or application open — when using the Just Eat live chat, for example.
How to Start a Jet2 Live Chat
The easiest way to start a Jet2 live chat is to follow this link. You’ll be taken to a website, where it’ll ask you whether you want to message Jet2, or it’ll simply just open up the messaging window in WhatsApp, depending on the device you’re using and your system preferences. You’ll then be able to message the team at Jet2. Expect them to come back with a request for some personal information if you need help with an existing booking.
Other Ways to Contact Jet2
The second-fastest way to contact Jet2 is by telephone on 0333 300 0042. Lines are open between 8:30 AM and 8:30 PM on Monday through Friday, and from 8:30 AM until 7:30 PM on Saturday and Sunday. Your best bet is to use the Jet2 live chat though: The phone lines tend to have long wait times, and don’t forget: When you send it a message you can walk away and wait for a response, and they’re usually pretty snappy.