There is a Love Holidays live chat, but it’s only available to customers with an existing booking. Once you’re signed in to your Love Holidays account, you’ll see a little chat icon appear in the bottom-right corner of the screen (on desktop and mobile). Clicking this icon will bring up a chat window with Sandy, an automated live chat robot.
Speak to a Human with the Love Holidays Live Chat
You don’t need to go through the never-ending process of explaining to Sandy what you need help with so she can eventually transfer you to a human: Just enter “Advisor” a couple of times, and she’ll put you in the queue. Note that agents are around on Monday through Friday from 9:00 AM until 5:30 PM, and until 5:00 PM on Saturday and Sunday.
As you’d expect from any travel agent, it’s rare you’ll be transferred immediately, as demand is always high. But you if you don’t want to wait in the queue with your browser open, you can have Sandy save your place and send you a text when it’s almost your turn, so you can jump back on — she’ll ask you if you want to do this.
[button color=”primary” size=”medium” link=”https://www.loveholidays.com/about-us/contact-us.html” icon=”” target=”true” nofollow=”true”]Start Live Chat[/button]
Other Ways To Contact Love Holidays (Not Live Chat)
You can contact Love Holidays by telephone on 01234 975 975. Line are open between 9:00 AM and 5:30 PM on Monday through Friday, and from 9:00 AM until 5:00 PM on Saturday and Sunday. If you need help while traveling abroad, there’s a helpline number included with your hotel voucher, which is open around the clock.